A "1-Chimney" Resource for Customer Reviews & Complaints

A "one ring" to rule them all, and a "one chimney" to rank them all!

This site is intended to help consumers with objective, real consumer reviews of chimney cleaning companies with advertising and user reviews in the area.

A-1 Chimney Sweep - terrible customer reviews!

There are many online complaints about A 1 Chimney Sweep including the Better Business Bureau, Google, Yelp and other consumer reviews.

Over 40 customers have left 1-star reviews to share their stressful experiences, safety and ethical concerns for a company which appears to operate across the United States.

You can read about consumer experiences here:

A recent complaint about A-1 Chimney comes from the Philadelphia, PA suburbs:

  • the chimney condition was misrepresented to the homeowner as "about to catch fire"... and would require 2+ hours to clean

  • the tech damaged mortar with a tool then said it had to be fixed to be safe...

Look at the bill:

  • $699 charge for a minor flue cleaning!

  • over $800 for a small mortar repair!

  • a 15% "tip" was added resulting in a bill over $2,068!

  • the credit card was charged TWICE by the on-site technician resulting in over $4,100 charge!

tech photo of "dirty" flue (20 min cleaning)

1 tube of mortar repair (20 min fix)

3 cans of black spray paint (10 min)

the black paint burnt off after one use!

The homeowner was very upset after the tech left since it was obvious the safety claims weren't true, and noticed the tech damaged the driveway with his tools before he left.

The homeowner was extremely frustrated with lack of response or support from A 1 and had to cancel his credit card to avoid paying the fraudulent >$4,000 in double charges!

The homeowner was then rudely threatened with collections agency to destroy his credit score and small claims court jail time in Texas and was forced to pay the exorbitant bill even though the extent of the "required" cleaning and repairs was misrepresented and the entire job took less than one hour!

A 1 charged $1,799 for less than 1 hour of work!

Repeated attempts to contact the company and dispute the excessive fees were unsuccessful. Many online reviewers warn:

BEWARE - DO NOT CONTACT A 1 FOR ANY CHIMNEY CLEANING OR REPAIRS!

Read what consumers are saying about A 1 Chimney Sweep:

Beware of false & misleading reviews like Ekomi where more than ten "5-star" reviews were entered on the same day - 5/13/2022 (!). What are the chances 10 customers all left brief 5-star reviews ON THE SAME DAY?! We've heard about online marketing service firms using fake bot accounts to leave positive feedback and employees' spouses posing as "satisfied customers" to generate business...

Beware of companies who try to market themselves as "local" to your city with a "267" area code (internet VOIP), when they are in fact based in another time zone! And beware of out-of-state companies who hire "independent contractors", you don't know if they are experienced, qualified, licensed, or may even be convicted felons! When there's a knock at the door, who are you letting into your home?

Gannon Chimney - recommended!

Gannon Chimney is based in Willow Grove, PA, with over 40 years of service in the area. There several positive experiences and no safety and ethical concerns with Gannon Chimney based on Yelp, BBB, Google and other real customer feedback.

Gannon currently has a score of 3.1 with 13 reviews on Google. A review of Gannon's service is coming soon! (spoiler alert - it was great!)

We recommend you call a real local Philadelphia company like Gannon Chimney at 215-657-1292 (https://www.gannonchimney.com/) and ask for Sam for chimney inspection, cleaning and other services!

Jamison Chimney - review coming soon!

Jamison Chimney is local to Oreland and proudly family-owned and operated for more than 20 years!

Jamison holds over 90 positive reviews on Google with an average score of 4.9 - excellent!

A review of Jamison Chimney will be coming later this fall!

Jamison can be reached at 610-480-6600.